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QR Codes say that the item is out of stock!!

No matter what I do, my QR Codes say that the item is "unavailable online". I need my items to be available for purchase through QR Codes only, and NOT accessible through my square online website. I have tried to "hide" the items so they can be purchased with the QRCode only, but it's not working. I am able to put them in the cart via the app, but I can't get them to be "in stock" with the QR Code. Please help! 

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Super Seller

Hi @Gumpshawphotos! I had this happen to me, albeit with an item that was only available for shipping. I had forgotten to change the fulfillment method, and the item appeared unavailable to customers online. 

 

I recommend checking to ensure that the only fulfillment method for these items is self-serve ordering. Since my experience wasn’t with a QR code I’m not sure if this will work, but I think it’s the same principle. 

 

On your Square Online Dashboard: 

  1. Choose Items.
  2. Select Site Items.
  3. Select the relevant item.
  4. Scroll down to “Fulfillment.”
  5. Ensure that “Self Serve Ordering” is the only option that’s checked. 
  6. Save your changes. 

 

Hopefully that fixes the problem!

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