Where did Weebly online chat support go?

[SethH]

I don't know if this is a "me" problem or the right place to post this but I'm trying to access Weebly online chat support and when I click support today (unlike previously) it takes me to the Square side support page (instead of links to the Weebly support where online chat is front and center) and can't find any online chat support anywhere.

When I search through outside links to Weebly support, I seem to always get re-routed to the Square side with no support contact anywhere in sight.

Anyone have any idea where to access the Weebly online support today or I have I just been working too many hours and it's somewhere right in front of me?

[nika]

Hey there @SethH- 

Good call out. We've recently made a change to combine Weebly support articles with our Square Support Center. If you search for a topic within the Square Support Center that revolves around a Weebly question, you should be able to hopefully find your answer within our Support Center!

Feel free to also look for answers within our Community, also. 

[SethH]

Gotcha.  Is there still a way to call in or chat in with tech support?

As long as it took to get through, the support people were very helpful.  Sometimes that is better than weeding through articles and posts. Thx!

[ashc]

@SethH You can reach out to our direct CS team here.

They're available Monday-Friday 6am-6pm PST. 

[rockymountain13]

Does anybody on here know how to get Weebly support?

[ashc]

Hi @rockymountain13,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!