Why can't i offer tips on my screen to clients?

[KRLashes]

I have done everything on my ipad/phone to get tips to populate on the screen for clients after I have entered in the price. Why does it not show? I have turned taxes off and i have done it with taxes on. neither work.. It just doesnt ask for a tip? Why?

Thanks!

[kellyj]

@KRLashes

You'll want to make sure you are running the most recent version of the App as well as the Operating system on your device.

When you are fully updated, open the App and Navigate to the three lines in the left hand corner  > Settings > Tipping > Collect Tips > Choose your tipping options

If this doesn't work for you, please reach back out so we can look further into this for you and open a ticket if necessary.

[Parlourbarba]

We can't get working sorry