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I'm still having problems with my images showing up without it being cut off. I've resized my photos on my Items list to Portrait format: 375x500pix, on a background of 600x700pix, and my Landscape format: 500x375pix on 700x600pix. When I publish them, they look fine on the Shop All page but when I select a horizontal photo to "purchase" it cuts off the sides. If I select a vertical image, it shows the whole image, nothing cut off. I was told that the images should be about 700x700 or 800x800pix. My sizing falls into those parameters but still gets cut off. What am I doing wrong? I would like to have the buyer seen the image in its entirety. I am including the snapshots here. Thanks!
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Hmm, go to Website > Edit site > Featured Items. Then click on the image gallery option on the left.
You can set a different crop choice for the images there which will apply to all items.
See if that works for you.
Community Moderator, Square
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I couldn't find what you mentioned but I don't want to change the format for all all of my items so I resized the problem ones.
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