high number of signals indicating potential fraud

mkl-supply · ‎06-27-2022

high number of signals indicating potential fraud- i don't want to accept the payment or process the order but there is no option to refuse the transaction- just an option to refund- by refunding the transaction, I get to pay Square the fees for a transaction - what are my options?

Donnie-M · ‎06-28-2022

@mkl-supply When you refund the transaction, you also get the fees refunded so it doesn't cost you anything. So just refund the sale and cancel the order imo.

https://squareup.com/help/us/en/article/5060-refund-overview

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Super Seller
Square Beta Team

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