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Why is the net amount missing when I export a report? This is happening in a varity of reports including giftcard report, outstanding invoice report etc.
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Hmm, this issue requires a set of eyes from our Support Team. Have you reached out yet?
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Of course, months ago, they opened a ticket. I thought it would be an easy fix but nothing so far.
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Hey @chocolatemann, Did you receive a case number?
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@chocolatemann, Your reports seem to be working. When I exported a report under Reports > Sales Summary > Export, I was able to see your Net Sales amount. I will send you a screenshot via a private message for more details.
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Yes it works for Sales Summary and others, but not for gift card report and outstanding invoices.
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Got it! @chocolatemann, This is a feature request at this time.
If this changes in the future we will make sure to let you know.
Community Moderator, Square // Moderadora de la Comunidad, Square
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