unable to create a check out link new product

[janjwoodables]

I just added a new product and am unable to create a check out link.

The Save button never becomes active!

Is there a problem in the backend I should know about?

This has happened once before on another product, but not in awhile

Thanks in advance

[janjwoodables]

UPDATE:

Added another new product and am unable to create a check out link!

The Save button never becomes active!

Something is broke!

[JJ_]

Hey there @janjwoodables

I would suggest making sure that your newly created item has a location and a fixed price assigned to it before creating a checkout link. The save button will turn on once the item gets a unique link created.

I hope this information is helpful!

[janjwoodables]

It had both - I've made over 300 inventory items to date!

[JJ_]

If you are still having this issue I suggest reaching out to our Support team. They can take a look at your account with you to help shine a light here, as they are able to look at your account alongside you in order to pinpoint what's going on here.

Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨

[janjwoodables]

Thank you,

It seems to have fixed it self yesterday. I am able to create check out links again