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Beta Member

Online Order Notiication - bluetooth speaker enabled?

In a loud and noisy pizza kitchen, you cannot hear the online order notification chime.  Employees are not always standing by the POS so notifications get missed-customers upset.  Could that chime be longer or possibly louder OR make it so you could use a bluetooth speaker with it?  Right now there is no way to make it louder than the ipad volume as it doesn't work with bluetooth

 

I have more than one store location so I cannot forward notifications to weebly app or an email app as square only notifies ALL orders, not divided by store

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Square Community Moderator

Hey there, @JackieCardin1 -

 

The chime length is a default and would only be able to go as high as the volume on the device. 

 

Making some changes to that would be a Feature Request for our Product Team. 

 

Thank you for reaching out with your feedback! Please let me know if you have any other questions. 

Kassi
Community Moderator, Square
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@Kassi_ How do I go about requesting this feature request you mentioned?  Because I have tried many things as a possible work around to no avail.  The chime length is short, the volume is not loud enough for a busy kitchen, the chime will not play through a bluetooth speaker and you can't plug in a speaker through the headphone jack as square won't let you (when you plug it in it say "unplug this device now and emits loud beeping sounds).  I can't use the weebly app with bluetooh because I have two stores so it chimes for all stores together.  It does not separate out the stores.

 

@Kassi_ The chime length is a default and would only be able to go as high as the volume on the device. Making some changes to that would be a Feature Request for our Product Team. 

Thank you for reaching out with your feedback! Please let me know if you have any other questions. 

 

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@Kassi_ How do I go to make a feature request?  Thank you

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