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Ice cream shop here. As of this evening, my customers are now seeing a popup when they arrive at my Square site asking them whether they want pickup or shipping.
Since 99 percent of my sales are for pickup, how do I turn this option off?
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Hi there, @adagopbee - thanks for reaching out to us here on the Seller Community! Good to hear from you!
So sorry to hear about the trouble with your pop-up notifications on your site. You should be able to edit these and toggle the pop-ups off by doing the following:
- Log into your Online Dashboard
- Select Online Store
- > Marketing
- > Website
- > Edit Pop-Up
Let me know if this gets you where you need to be! I want to make sure this gets solved for you!
Community Moderator, Square
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Joe
Thanks for responding.
I can't quite locate how to delete this pop up in the Marketing area...
Regardless, this is what customers are now greeted with when they arrive at our shop... How do I turn this off? I'm an ice cream shop, and I'm not shipping most of my products...
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Hey Joe
Still wondering how I can turn this off...
Please let me know.
Cheers
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Hi there, @adagiobeep - thanks for flagging this over to me again. I apologize for missing it the first time! This is strange, indeed. I don't know if I have ever seen this exact discrepancy before. Would you mind flagging this over to our Support Team directly? We may need to get more of a 'hands-on' look into your account.
Community Moderator, Square
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