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Is the Square Register compatible with bluetooth printers?

Is the Square Register compatible with bluetooth printers?

[The title of this thread has been edited from the original: Square register Bluetooth printers?]

 

So I know back in 2018 there were discussions that square register would eventually enable Bluetooth support for printers. It's now 2020, is this going to be enabled anytime soon? 

48 Comments
Admin

Hey @spdc! Good question. The Register does not support additional customer displays at this time. I moved your question to that linked thread in case there's any new development around this topic. We'll notify folks there.

 

Now our back of house Bluetooth printer doesn't work.  I thought the register was an upgrade????

Square Community Moderator

Hi there, @hasany - thanks for reaching out to us here on the Seller Community! I see that this is your first post, and we are grateful that you decided to join us here.

 

We may need some more details from you on this one. What issue are you experiencing specifically? It sounds like you may be having issues with a Bluetooth printer and your Square Register? If so, Bluetooth is not currently supported with the Square Register.

 

I will keep an eye out for your response! You can also feel free to reach out to our Support Team for expedited assistance.

Thanks for reaffirming that squares initial offering of its square register didn't include Bluetooth.  Rendering a lot of peripherals that worked with the square iPad solution obsolete. 

 

Will an aftermarket USB Bluetooth receiver work?

Beta Member

i want to Bluetooth my printers to square register so i want to know if they can 

Square Community Moderator

Hey @gordosbbq,

 

I moved your post to an existing thread where this question has been asked by another seller and answered already.


Check out @Alex_ 's answer for more details. 

Beta Member

Yes we need this.  I have a square stand at my drive thru window.  We hold the square reader out the window for no touch processing.  Unfortunately the square stand is far less reliable than my square register I use for dine in.  Would love to have the register at both spots.  Just need something wireless for the card payments.

It’s 2022…  6 years later and there is still no support for BT.

 

It’s one issue after another with Square in general for me and I’m beyond frustrated with the lack of commitment and support. 

 

I initially started with the square stand setup, added 2 additional printers recently TSP654iiSK and TSP650iibi2.   

Learned the hard way that the TSP654iiSK printer doesn’t work properly with the square stand setup.  The taken sensor/hold ticket feature doesn’t work on the Square Stand setup.

 

Decided to upgrade to the Square Register to fix this issue + I wanted a 2nd screen so that customers can easily lookup their loyalty rewards points.

 

Fixed the sticky label printer issue but now I come to realize that the TSP650ii BT printer is not compatible and I recently purchased this unit about 2 months ago.  

What gives Square?  If the hardware has BT built in, why after 6 years of releasing the product have you not learned how to enable this via software?