x

Contactless reader malfunction?

When I click charge, I get a little blue message saying “re-enable contactless”.  I don’t see a green light come on and my reader won’t accept tap for interact/debit.

1,111 Views
Message 1 of 3
Report
2 REPLIES 2

If anyone is having this issue or knows why I am having this issue please let me know.  Thank you so very much! 

1,110 Views
Message 2 of 3
Report
Square Community Moderator

Hi @Saferideikweang

 

Sorry to hear about the trouble. 

 

Have you tried a hard reset? Hold down the button on the front of the Contactless and Chip Card Reader until you see 4 flashing red lights. That usually does the trick for most issues. 

 

Check out this Support Center article for a few other tips as well:

 

Square Contactless + Chip Reader Troubleshooting

1,074 Views
Message 3 of 3
Report