My Contactless Chip Reader won't show led lights when plugged into power source

[chuapowa]

I just recieved my Conactless chip reader today and proceeded to plug it into a power source. The led lights flashed and then it went blank. I pressed the power button to see if the led lights would show how much it would was charging and nothing happens.

Everytime I press the power button, it's just blank.

Is this because I just got it in the mail so it's not charged at all and I have to wait until it is fully charged for the led lights to show up. Or were there supposed to be led lights showing everytime I press the power button while it's plugged into a power source?

I hope this question isn't confusing.

[Chad]

Hey @chuapowa, welcome to the Seller Community! 

Have you tried holding down the power button with a pen cap or the nail of your finger for 5 seconds than releasing? This will put the reader into pairing mode and the lights will blink orange. You can do this while the reader is plugged in and charging. 

Let me know how it goes, I'll keep an eye out for your reply! 

[chuapowa]

Hey Chad,

haha I tired pressing down harder and finally found the sweet spot to turning it on. Thanks a bunch for your reply!

[Chad]

That's great to hear @chuapowa!

If you have any other questions let me know! I would be happy to help out.