My Square Terminal is Frozen to touch screen

[Hannashaven]

I recharged and started the terminal and left it overnight as a recent email suggested to make sure all updates were done as required. When I woke it up today the screen is frozen and will not work as well it will not power off. Please help. We have used this unit is the past with good success but have not used it lately due to covid. Thanks.  

[Valentina]

Our team would be able to give you a hand if you give us a call tonight before 6PM PT/9 PM ET, @Hannashaven.
Feel free to run through the troubleshooting steps you are able to here as well.

When you have a moment, please reach out directly by logging into your Square account and heading here.

P.S. Welcome to the Seller Community!