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Beta Member

USB barcode reader not working in square pos

Last year we setup barcodes for our products (garden seedlings) and a USB Symbol LS-2208 barcode reader to our android tablet. The reader worked perfectly the whole season. We are opening on Saturday and for some reason Square does not see the input from the barcode reader anymore. The tablet gets the input from the reader (I can go in the browser and scan stuff and it transfers as input from a keyboard) but square does not add the corresponding item to the sale when I scan one of my labels. Am I missing something? Last year it worked flawlessly and added automatically every item scanned. 

 

Using an iPhone and a socket mobile bluetooth scanner still works so it seems like the functionality should also still be there on android.

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Square Community Moderator

Hello, @jardinchezjulie - Sorry to hear your bar code Scanner is not working as expected. Please try these troubleshooting steps and let us know if this worked.

 

 

 

 

 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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