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Why is contactless reader not working

I have 2 readers and none works now. Even when I plug them in. Nothing comes on. No light on reader. They are just blank blank blank

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Super Seller Alumni

Press and hold the Power button for 20-30 seconds to reset them.  Then see if they will charge or pair after that.  

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Admin

Thanks for helping out with this, @RHatch โ€” and sorry for the trouble, @Marlee. ๐Ÿ˜

 

If you're still encountering any issues, these troubleshooting tips may help clear things up as well (see Kelly's reply): What are the troubleshooting steps for the Contactless and Chip Card Reader?

๏œ๏ธ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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