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wifi is connected, offline mode is off. but all payments are incompleted. when i click into offline payments, it shows me the following message
payment pending
this payment can't be processed until internet connectivity is restored.
i can't restart the device, because it has the risk of lost pending payments.
what should i do then?
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1 REPLY 1
Sorry to hear about the troubles, @rosa_zh.
Our Support team would be able to look into this with you.
When you have a moment, please reach out directly by logging into your Square account and heading here.
Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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