Why aren't all the appointment slots visible to customers?

[MiDoctor]

Hi everyone! I have created services from 10am-3pm every 5 minutes. It seems like some time slots are not visible to customers at random times. For example, 10am slots is empty but it is not visible or available for customer to book this time slot. Then on a different day, 11:30am to 12:15pm is completely empty but customer can't book those time slots. What's the reason? How do I make those time slots available?

[Goldneye]

HI, hopefully these Square Support pages will help.

https://squareup.com/help/us/en/article/5968-troubleshoot-your-appointments-availability

https://squareup.com/help/us/en/article/5351-manage-your-square-appointments-account-settings

[Kassi_]

Thank you for the assist, @Goldneye! Love the use of adding Support Articles. Keep up the great work! 👍