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Will my customers see when I refund their invoice?

I made a boo boo!  I am new to tjis.

 

i am an artist. Someone prepaid me for an artwork they wanted and wasn’t finished. I charged them through TRANSACTIONS.  They when the work was done I wrote out an invoice because I wanted to have a paid record of who purchased it and to tell them it was ready. I realized this said I unpaid, so I pressed PAID.  Now I have TWO records of payment. I wanted to press refund on the last one, but will the customer see it was refunded even though I am just “erasing/ cancelling” the invoice. It would be really returning the money.  Clean as mud.  Confusing as there is not void.

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No worries @Amotmfa! This can be fixed!

 

If you refund the invoice that you marked as paid, your customer will not receive a notification. Confusion avoided!

 

 

Bea_
Beta Community Manager, Square
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