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I made a boo boo! I am new to tjis.
i am an artist. Someone prepaid me for an artwork they wanted and wasn’t finished. I charged them through TRANSACTIONS. They when the work was done I wrote out an invoice because I wanted to have a paid record of who purchased it and to tell them it was ready. I realized this said I unpaid, so I pressed PAID. Now I have TWO records of payment. I wanted to press refund on the last one, but will the customer see it was refunded even though I am just “erasing/ cancelling” the invoice. It would be really returning the money. Clean as mud. Confusing as there is not void.
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No worries @Amotmfa! This can be fixed!
If you refund the invoice that you marked as paid, your customer will not receive a notification. Confusion avoided!
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