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Customer code. Where do I find it

Where do I get a customer code. I can’t call support without it

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Alumni

Hi @Snew

 

Do you have an account with Square Cash or Square Point of Sale?

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I have a point of sale account and don't know how to get my code either.

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Super Seller

 

 

• Visit the Contact Us Page
• Select a topic 
• Select the issue
• Click on "I Don't See my Issue" and choose to call us.

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Thank you!

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Super Seller

since its after hours the option to call won't be there until monday morning unfortuneatly with the timing of it being friday night and the weekend.

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Yes

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Yes

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yes

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where do I find my customer code

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Square Community Moderator

Thanks for reaching out, @2022 and Welcome to the Seller Community

 

We no longer require a customer code when contacting support during regular business hours. Our Support Team is available Monday through Friday, between 8:00 a.m.–5:00 p.m. PST

 

A customer code is needed if you are reaching out after business hours or on the weekend, and is available for priority merchant accounts. 

 

You will see your customer code on this support page when logged into your account. 

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