Do I need a credit score?

[lilith8]

I can't sign up, for whatever reason. Square can't verify my identity, despite the fact if quadruple-checked everything, to the point of changing my street name from "Cr" to "Crescent". I don't think Equifax and Experian have me on their records. How do I get onto their records? Do you need a credit score to sign up for Square?

[Seamus]

Hey @lilith8,

Thanks for reaching out and sorry to hear you're having trouble getting started!

While Square does not check your credit score, we do use credit history databases to perform an online ID verification when you sign up for a Square account. If you don't have a credit history that can impact Equifax's ability to perform a successful ID verification.

For more help on ID verification issues, you'll need to get in touch with our support team on 1800 760 137. You can also check out some general ID verification troubleshooting tips.