Fees are taken out for one deposit while some were fully deposited

[minh]

I am new and made some sales using Square Terminal.

For the few test process, full deposit were made as I have Free Processing.

However for the first deposit, fees were still taken.

For example, if the fee were $4.00, I only received $3.50 back through Free Processing.

I cannot figure out why..

Would someone be able to explain to me why when I have free processing that I had to pay these fees?

[kellyj]

@minh

As this is a public support forum, we're not able to look specifically into your Account for issues with your free processing. 

To see more details around your free processing and the amount remaining on your account you can view it on your Square Dashboard: https://squareup.com/dashboard/account/referrals

If you are seeing issues with this, I'd invite you to contact our Customer Success team directly.