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DAVEM1901
08-04-2020
09:26 AM
How do I download the current template file to create and import file for items
I am trying to download the current spreadsheet template file. The instructions say to go to Items, Actions->Import File ->choose modify or delete inventory -> Next -> [and it states you will be prompted to download the current template file but that is not what it is doing.] It prompts me to download my current inventory file (which I did thinking that it would then prompt me to download the template file -- but it still didn't)
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1 REPLY 1
Hi @DAVEM1901- It seems like there's some other sellers having the same issue. I've checked in with our Product team to see what I can find out. I'll report back here once I hear from them. Thanks for hanging in there.
If you need immediate assistance you can always reach out directly to our Support team.
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