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How do I make my appointments available to my customers?

I can only book the appointments for my customers. When they try to book, after selecting a service, the calendar dates are grey and can't be clicked to select date and time.

Message 1 of 11
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Re: How do I make my appointments available to my customers?

Best Answer

Change your time you have listed for your service from 1 day to 6 hrs or lower. Having it listed as 1 day leaves no time left to be scheduled on the calendar. I did this for my site and it worked. Good luck.

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Message 5 of 11
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Admin

Re: How do I make my appointments available to my customers?

A couple of different things could be happening here, @kairosspearo. Typically, when your customers aren't able to book an appointment themselves, it has something to do with a setting. I'd first recommend taking a look at your Calendar to make sure that your availability isn't conflicting with staff member hours.

 

If you could possibly share the link to your booking site here, we may be able to provide a bit more insight!

Message 2 of 11
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Re: How do I make my appointments available to my customers?

I am having the same problem, the calendar is grayed out so the customers cannot select a date. This is the link to my page:  https://square.site/book/58BRVHH7DPX4Z/details-r-us-llc

 

Message 3 of 11
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Re: How do I make my appointments available to my customers?

https://square.site/book/3B3QEZWJEHFE7/kairos-spearfishing-waialua-hi

Thank you for your response, I figured it was a setting but couldn’t find it. There are no staff members, it’s just me. 

Message 4 of 11
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Re: How do I make my appointments available to my customers?

Best Answer

Change your time you have listed for your service from 1 day to 6 hrs or lower. Having it listed as 1 day leaves no time left to be scheduled on the calendar. I did this for my site and it worked. Good luck.

View Best Answer >

Message 5 of 11
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Admin

Re: How do I make my appointments available to my customers?

Thanks for adding your tips, @DetailsRUSLLC!

Message 6 of 11
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Re: How do I make my appointments available to my customers?

Thanks man!

Message 7 of 11
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Admin

Re: How do I make my appointments available to my customers?

@kairosspearo 🙌📈

Message 8 of 11
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Re: How do I make my appointments available to my customers?

Me too! Same problem.

 

15-Minute Free Reading 

Message 9 of 11
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Re: How do I make my appointments available to my customers?

Never mind! I got it. It was a settings problem.

 

I confused the app by turning on the 'Block extra time' button yet I scheduled available appointment times back-to-back.

Message 10 of 11
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