x

Payment Problem

I had a customer pay with Cash App Card & even tho it took the amount out of her account it doesnt reflect on my invoice. Can someone help me with the solution or has anyone had this problem?

471 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hmm, there could've been a mistake in the info entered on your customer's end. This can result in a pending charge on their card. I don't know for sure without taking a look at the invoice transaction. 

 

Reach out to CS so they can take a look and confirm. 

 

@StaySpacey

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
405 Views
Message 2 of 2
Report