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Will I get charge on both deposit request and remaining balance ?

I just sent an invoice to a customer. However, I requested an advanced deposit from that invoice. I was charged the 3.7% transaction fee for the deposit. I want to know if I will also be charged on the remaining balance due.

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Admin

Re: Will I get charge on both deposit request and remaining balance ?

Hi @krystal1! I want to quickly clarify that the fee for invoice payments is 2.9% + 30 cents. You can learn more about our fees here.

 

Any transaction you take will have a fee associated with it. So if your customer pays a deposit, you'll be charged a fee on that as well as when they pay the remainder of what's left.

 

Hopefully this helps answer your question. But if you're seeing a different fee that came out, you may want to contact our CS team so they can check it out with you.

Nika_S
Community Moderator, Square
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Message 2 of 4
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Re: Will I get charge on both deposit request and remaining balance ?

Thank you for your response @Nika_S .

 

So if I understand correctly, the fee is not charged as a whole for the transaction, but every time it gets processed, even partially?

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Admin

Re: Will I get charge on both deposit request and remaining balance ?

@krystal1 Yes that's correct. 👍

Nika_S
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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