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I created a Draft Invoice using the Square API but it's not loading in the Square or Invoices App.
The app keeps crashing when I try to view the Draft Invoice. Is anyone else facing this issue? I reported this issue to Square Support team with no luck. They are non-responsive.
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Hi @samN and welcome to the Community.
I moved your post over to the Developers & API board since you mentioned the API and our general sellers on the normal troubleshooting boards probably won't be able to help there.
I'll ask our API/Dev team if they can assist here and follow back up.
Community Moderator, Square
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Hello again @samN,
I reached out to the API team and they said:
Currently, invoices created with the Invoice API only show when they are published in the Dashboard.
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Thanks for the update Ashley. If the Drafts don't show in the app, that defeats the purpose of creating a draft Invoice. I create a draft invoice automatically based on certain conditions. And wanted to have an option to view/edit/publish them from the Square/Invoice App without the need to open a browser window. Also, if drafts can't be viewed/edited from the App, there is no need for two sections under invoices - "Outstanding" and "Drafts".
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Hello Ashley,
I am having trouble viewing invoices in the Square App and the Invoice App. The app keeps crashing. This is true for both drafts and published invoices. Can you please check? I want to post this question to the Developer API forum but my account is not approved for posting questions.
System Details : Google Pixel 4XL running latest Android OS (Android Version 11)
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Hey there, @samN -
Welcome back to the Community.
What version of the Point of Sale & Invoices apps are you using? I would try updating or even deleting the app to help with the glitch you're seeing.
If this doesn't do the trick, please let me know & I will circle back.
Thank you!
Community Moderator, Square
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Hi,
It's the latest version from the Google Play Store. I tried even the Beta Version 5.70b13. I have tried deleting an reinstalling the app multiple times with no luck.
Thanks.
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