I created a Draft Invoice using the Square API but it's not loading in the Square or Invoices App.
The app keeps crashing when I try to view the Draft Invoice. Is anyone else facing this issue? I reported this issue to Square Support team with no luck. They are non-responsive.
Hi @samN and welcome to the Community.
I moved your post over to the Developers & API board since you mentioned the API and our general sellers on the normal troubleshooting boards probably won't be able to help there.
I'll ask our API/Dev team if they can assist here and follow back up.
Hello again @samN,
I reached out to the API team and they said:
Currently, invoices created with the Invoice API only show when they are published in the Dashboard.
Thanks for the update Ashley. If the Drafts don't show in the app, that defeats the purpose of creating a draft Invoice. I create a draft invoice automatically based on certain conditions. And wanted to have an option to view/edit/publish them from the Square/Invoice App without the need to open a browser window. Also, if drafts can't be viewed/edited from the App, there is no need for two sections under invoices - "Outstanding" and "Drafts".
I am having trouble viewing invoices in the Square App and the Invoice App. The app keeps crashing. This is true for both drafts and published invoices. Can you please check? I want to post this question to the Developer API forum but my account is not approved for posting questions.
System Details : Google Pixel 4XL running latest Android OS (Android Version 11)
Hey there, @samN -
Welcome back to the Community.
What version of the Point of Sale & Invoices apps are you using? I would try updating or even deleting the app to help with the glitch you're seeing.
If this doesn't do the trick, please let me know & I will circle back.