x

Why can my customers not save a card on file when paying with Apple Pay or Google Pay?

When my customers try to save a card on file when paying with Apple Pay or Google Pay, it will not allow them too? Any suggestions?

 

518 Views
Message 1 of 3
Report
2 REPLIES 2
Super Seller Alumni

Hey @lanierjetski 


While I don't know the exact reasoning, it does make sense for 2 reasons:

 

1. Apple Pay & Google Pay are essentially saved cards. Why save a card that's already saved? It's super easy to just hit Apple / Google Pay & Verify already, rather than save it and verify each time with a text message code.

 

2. Apple & Google Pay typically don't give the full & real card number & information. They're tokenized and can change essentially every time a payment is processed. So saving a token wouldn't really make sense either.


Hope this helps!

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
516 Views
Message 2 of 3
Report
Admin

@pessosices is correct here. It's just not a feature Square has available as it's not something Apple or Google Pay has approved quite yet. I'll make sure to update this thread if I hear anything on the status of this feature. 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
470 Views
Message 3 of 3
Report