Square’s Team Management and Timecards features now make it possible for you to track labor cost for employees working at multiple wages.
This one goes out to the wearers of many hats!
Let’s say your employee, Alex, splits their time between being a Manager for the business and filling in as a Cashier when things get busy. If Alex is paid a different wage for each job, there’s now a way to switch jobs during a shift without having to clock out. When it’s time to pay your team, you’ll be given a labor cost report for the total hours worked and paid for all jobs performed in a period of time, Alex is paid correctly, and you get to go back to running your business.
Note: This feature isn't available for Square Payroll just yet, but expect that to change very soon!
To get started, you’ll need to create job titles for each wage:
To create a new job title and wage:
- From the Team List in your online Square Dashboard, select an employee.
- Under Compensation, enter a job title and wage this particular person is paid for performing that job. The job title entered will appear in the Square app as an option an employee can select when clocking in.
- If they perform more than one job, click Add Job, then enter a job title and wage.
Note: An employee's job title is not associated with any particular set of team ermissions and is only used to track time and help team members to clock in to the correct job in the Square app. To set permissions and limit account access, assign them a role from the Permissions section of your online Square Dashboard. While eteam members can now have multiple wages with job titles, they can still only have one permission role.
To switch job titles during a shift:
- Tap the clock icon in the Checkout tab. On a smartphone, tap Clock In/Out from the navigation menu. If using Square Register, tap Clock In/Out in the upper-left corner.
- Enter your personal passcode.
- Tap Switch Job > select new job.
This update also comes with some time-saving changes to labor cost reports, mainly:
New Workday tab:
Your day-to-day shift reporting is displayed in the Workday section of your online Square Dashboard. In this tab, you’ll see s single day’s worth of employee activity. This includes every shift started within the selected workday, breaks, and whether any shifts for that day included overtime.
Setting a Work Period enables Square Timecards to report and calculate overtime based on your business’ operations. If your employees are typically clocked in past midnight, set your start of workday to at least an hour past the end of the closing shift. For example, if you’re operating a bar that closes at 2 a.m. and employees leave at 3 a.m., make start of workday 4 a.m. in case of overtime and to ensure their shifts can be viewed in the same work day.
Adjust your start of workday from your online Square Dashboard by going to Timecards > Settings > Work Period.
To view and edit a single shift:
- Visit the Workday section of your online Square Dashboard > adjust the date and location filters to find the timecard you would like to view.
- Locate and select the shift.
- Here, you’ll see total hours worked in that shift, paid hours, and labor cost.
New Labor Cost tab:
Review total hours and labor costs necessary to pay your employees. If your team members are working multiple jobs at different wages, overtime will be calculated using the weighted average of the total normal earnings divided by total hours worked.
To view and export an employee’s timecard history for a period of time:
- Visit the Labor Cost section of your online Square Dashboard > adjust the date and location filters.
- Click on the employee’s name.
- Select a timecard to view its details.
- Click Export Shifts to download a .CSV file of the report.
You can also export a full labor cost or shift report by clicking Export.
As always, thank you for reading this far and being part of the Seller Community. These updates are made possible thanks to the feedback we hear from you every day, so keep it coming. Also let us know what you think about this update and ask us any questions you may have in the comments below. Have a good day!
This post was updated in 2019.