08-03-2020
09:00 AM
Hi Seller Community,
Right now, customer safety is critical to building a loyal customer base—and that’s where we can help. Whether you’re operating in person, online, or somewhere in between, here are a few tips on how to minimize contact with your Square Loyalty program:
- Contactless enrollment: Share your Loyalty Status Page link with customers via email, social media, or in-store to allow them to enroll in your program from their own device. (Note: link can be found in the Promotions tab of your Loyalty Dashboard.)
- Points via POS: Use your POS to let your customers earn and redeem points without having to touch a screen. Simply navigate to "Add customer" or use the redeem rewards shortcut in your item library.
- Receipt redemption: After a customer makes a purchase, remind them to claim the points via the link in the emailed receipt. Plus - they can enroll in your program right from the same place!
- Loyalty online: Customers can enroll, earn, and redeem points when they shop online. Sellers with both Square Online and Loyalty automatically offer Loyalty online.