x
dmaniar Square
[New Feature] Easily monitor your Loyalty program for suspicious activity

Starting today, Square Loyalty will make it easier for you to track and monitor your program for any suspicious activity to help identify potential fraudulent accounts that may be taking advantage of your program. 

 

Here is how it will work:

 

  • If your account is flagged with suspicious activity, you will receive daily email alerts for any Loyalty account that has at least five transactions in one day—their account will be flagged as suspicious activity.
  • View each suspicious account’s total flagged days and total transactions in your Loyalty Dashboard.
  • Take action on suspicious accounts including viewing their activity, adjusting points, or deleting their account. 

 

 

Download this.png

 

 

 

  • Customize your transaction threshold used to send a daily email to you about suspicious activity or choose to turn off the alert completely in your Loyalty settings.  

 

Screen Shot 2019-08-07 at 3.56.42 PM.png

 

 

You can view any suspicious activity from your online Square Dashboard. If you need additional help feel free to review support center

 

 

We hope this will help protect your business from fraudulent activities. Please feel free to reach out if you have any questions or feedback.

 

 

1 Comment
Pesso Super Seller

Super cool! Such a great idea!
Thanks for listening to seller issues and solving a problem that people definitely faced but didn't necessarily have a way to track down or even be aware of!

Similar Threads
Starting today, Square Loyalty will make it easier for you to track and monitor your program for any suspicious activity to help identify potential fraudulent accounts that may be taking advantage of your program.    Here is how it will work:   If your account is flagg
1 Comment
Last Activity: 08-13-2019
We are excited to announce that starting today your customers can redeem multiple loyalty rewards and/or marketing coupons in a single transaction! We have heard this request from many of you as key feature that you need to make your reward redemption experience for your customers even bet
1 Comment
Last Activity: 05-03-2019
You can now share your unique Loyalty status page URL with your customers so they can keep track of their Loyalty status at your business.   If a customer has enrolled in your Square Loyalty program using their phone number, they’ll receive a welcome SMS notification with a link
1 Comment
Last Activity: 04-15-2019