[New] Receipt Printing Flexibility on Connected Square Terminal

[jasminecheung]

Hi Sellers! 👋

You can now streamline checkouts by printing receipts for cash payments right from your connected Square Terminal and printing receipts from external printers. 

This new feature allows for a wider range of receipt printing settings in your connected Square Terminal, and customers are able to select their preferred form of receipt for both card or cash payments directly on the display. With increased printing options, we’re helping your business look more professional and improve the overall customer purchase experience.

To update printer settings:

1. From your Square Point of Sale app, go to Settings > Hardware > Square Terminal

2. Toggle Print receipts to use your Square Terminal to print receipts for all types of transactions. 

💡 Note: Square Terminal cannot print receipts from transaction history at this time, and Square Terminal must be connected to Square Point of Sale in order to access printer flexibility.

For more information on connected Square Terminal and its printer settings, check out Customer Support to learn how to Connect Square Terminal with your Point of Sale.

[Donnie-M]

I think this is a great way to utilize the terminal more and more as a customer facing screen that frees the cashier up to better serve the customer and needs of the business.

[TheRealChipA]

You are correct, @Donnie-M.  Hopefully this works on Restaurants and Retail very soon.  I want it, too! LOL

[MJWRetail]

Hi does this now allow all receipts to print at the main receipt printer and not the connected terminal ideally if the customer presses print I’d want it to print to the main printer not terminal

[thestorehouse]

I would like to know this same thing. 

[jasminecheung]

Hi @MJWRetail and @thestorehouse, this can be achieved. When your Square Terminal is paired with the Square Point of Sale, navigate to Settings for the Square Terminal and toggle the Print Receipts button off. This disables printing of receipts on the Terminal, but still allows the Terminal to accept payment. Receipts will then print from any external printers connected to your Point of Sale when you click print from your screen.

[Anthem]

A feature we'll use daily. 

[tylerwood]

This is great! We have two Square Stands that don't have receipt printers. The Square Registers next to them do. With this addition, is there functionality coming that will allow us to print receipts to the Square Registers? Currently we have to wait for the Register to free up so we can pull the transaction up and print a duplicate.

[jasminecheung]

Hi @tylerwood, if your receipt printers are network printers, they can be configured to print from multiple devices (both Stands and Registers).