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[New] Square KDS now available with Square for Retail

Hi Sellers! 👋

 

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We’re excited to announce that you can now link Square’s Kitchen Display System to your Square for Retail POS, allowing you to send orders to the kitchen and make retail sales all in one transaction.

 

With Square KDS, you can connect to your Square Retail POS to allow you to access the retail-specific features you need to run your business while also getting you what you need to run your kitchen. This setup can be used by retail businesses that also sell made-to-order food such as grocery stores with delis, or bookstores with coffee shops.

 

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Streamline Store Operations

Connect retail and kitchen workflows into a single system allowing you to manage all sides of your business through one connected POS.

 

Efficient Order Management

Improve efficiency of food and/or beverage preparation by organizing orders from multiple sources in a single view, and prioritize orders based on fulfillment type and timing. This results in faster order preparation and reduced waiting times for your customers.

 

Simplified Customer Experience

Improve customer satisfaction with an integrated checkout experience that reduces the number of transactions your customers place during a single visit.

 

We hope this will improve how you process food & beverage orders during checkout!

 

To sign up, visit the Square KDS homepage, and tap Get Started. You’ll have the option to sign up for a 30 day free trial before your $20/mo subscription starts.

 

➡️ Get Started with Square KDS and Square for Retail

 

 

ℹ️ Note: This integration is available to sellers using Square for Retail, are subscribed to Square KDS, and are using compatible hardware.

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Beta Member

Can this be used with a store POS set up to display online orders that will be picked up by DoorDash?

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Square Community Moderator

Hey @DeanInLondon

 

When using Square KDS with Square for Retail, only fulfillment types such as in-store and pickup can be used to complete orders. Dining Options are not compatible with the Square for Retail app. The fulfillment type will be displayed on the KDS ticket.

 

You can learn more about getting started with Square KDS here.

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Beta Member

Hi,

Thanks for your response, but it's still unclear. Please consider the following scenario:

  1. Customer goes on our website to do their groceries for delivery with DoorDash or UberEats.
  2. Square Register (Square Retail Plus) in-store prints the receipt for DoorDash pickup. Can that order be displayed on the Square KDS until picked up by DoorDash/Uber?
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Square Community Moderator

@DeanInLondon Are you referring to the order remaining displayed on the expo screen until it has been picked up?

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