Happy New Year! I hope you all had a great last couple weeks of 2022, however you chose to spend it.
If you missed any of these feature releases and announcements then now is your chance to get caught up! Here are all the product updates that were posted on the Seller Community throughout December 2022. 🙌
Labels: (Banking) (Square Appointments)
We heard your feedback that clients use prepaid debit cards with insufficient funds to avoid paying a no-show or last-minute cancellation fee. To address this, the Appointments team has launched an improvement to the “No-Show Protection” feature where a prepaid debit card can no longer be used as the no-show payment card on the online booking site, even if the prepaid debit card is saved as a “Card on File.”
Labels: (Square Dashboard) (Square Retail POS)
We’re excited to announce that you can now edit item details in your catalog in bulk, saving you time and energy when managing your item library. We know editing many items at once has been a tedious and time-consuming activity requiring you to edit items one-by-one or by importing a CSV file. With Bulk Editing, you can make up to 250 updates at once in bulk right from your item library in your Square Dashboard. You can even customize which columns are visible to keep your updates contextual.
Labels: (Square Hardware) (Square Register) (Square Restaurant POS)
Smart operators are always looking for better reporting features. I’m happy to announce that Close of Day reports are now available on Square Register. We wanted to make it easier for you to declare cash tips, close cash drawers, and adjust tips from the Close of Day report preview. This means that you can run the Close of Day report to quickly understand the performance of your business each day with important information such as total cash and card tips, net sales, category sales, and more.
Labels: (Square Inventory Management) (Square Invoices)
You can now commit inventory to buyers when creating an invoice. With this update, stock held in an open invoice is marked as committed and removed from the available to sell count to help reduce the risk of accidental overselling.
This will help you in situations where you may need to invoice a buyer for particular items and want to make sure that inventory isn’t sold to anyone else before the buyer pays. For example, an invoiced item will no longer be available on your square online store since it has been committed to another buyer already. Nonetheless, you will still be able to add overcommitted stock to an invoice if you wish to do so.
Labels: (Square Appointments)
As an Appointments seller, it’s imperative to communicate with your clients before and after every appointment. We are introducing three new bookings filters (Last booking date, First booking date, and Booked with) into your Customer Directory. Now, you can more quickly and effectively communicate with your clients and understand their booking habits.
Labels: (Square Online)
Add product modifier images for your items.
Help customers see how they can modify their items by uploading an image for each item modifier.
Try using built-in growth tools to drive more sales and awareness of your business.
When you reach 5 sales*, you’ll get access to features to help customers discover your website and more.
Using Square Messages with your website.
You can answer form submissions from your website using Square Messages, no integrated with Square Online.
New campaign automations from Square Marketing.
Automatically trigger an email or text message to first time customers who haven’t purchased in the last 14 days to improve customer retention and drive site traffic and sales.
Apple Pay and Google Pay available for open tabs on self-serve ordering.
Now customers have even more payment options when they check out using open tabs on self-serve ordering.
*This feature is currently available for food and drink sellers
Labels: (Square Restaurant POS) (Square Subscriptions)
Do you offer a membership or subscription products or services at your restaurant? Square for Restaurants now supports Square Subscriptions! With Square Subscriptions, you can offer and accept payments for subscription products at check-out. You can also manage your customers’ enrolment directly from the point of sale.
Labels: (Square Retail POS) (Square Subscriptions)
Now you can offer subscriptions or memberships directly through Square for Retail! This is a great way to cross-sell your customers at check-out with relevant subscription products your business offers. Conversely, you can also cancel an existing subscription or membership through Square for Retail. Additionally, you can use Subscriptions to easily look up whether a customer has an active subscription or membership with your business.
That's all for now! Remember to subscribe to our product updates page if you'd like to be notified of each new post. Hit the button below and select Options > Subscribe.
I use Square for Retail and I can add Invoices to the quick access bar on the left hand side of the dashboard. Then as long as you send invoices thru Square it’s a quick 1 click to get the information. Not sure if that’s something that is available in the regular POS dashboard since it’s been years since I’ve used it
I've got to try the subscriptions feature, seems like a great one I have not found a way to capitalize on to help customer get easier access to things they already do.
The campaign automation features have all served us well. We are just now working on updating our online store and will be making a decision on sticking with our custom app through poppinpay or shifting customer use to the online store. Will be adding this new customer automation into the mix as soon as we can.