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What criteria went into hiring your first employee(s)?

Happy Wednesday Seller Community! Today we're wondering...

 

What criteria went into hiring your first employee(s)? 🤔 

 

Reply below! ❤️

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
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3 Most Important Criteria When Hiring



Hey everyone, my name is Miranda, and I am the proud owner of Miranda’s House Cleaning Service right here in Norfolk Nebraska. And today I would like to talk about the three most important criteria when hiring because bringing someone into your business is perhaps one of the most important decisions you are going to make. Every employee is a reflection of your company.

 

This is very aggravating in the brave new world of social media as people’s professional and personal lives continue to blur.  I mean there is no place to “hide” an employee anymore.  What I mean is places like Google, Facebook, LinkedIn or Twitter search can reveal a lot of information about an individual.

 

And now most professionals before meetings will do just that. I mean searching online for information about the person they are about to meet. Sometimes they do it just to put a name to a face, but more often than not they get much more information - hobbies, entertainment likes and dislikes, work and personal associates, political and religious affiliations and so on.

 

And while you cannot discriminate against people for their age, race, religion or sexual preference, you need to be discerning when it comes to their behavior and how they represent themselves and then make the decision whether it’s appropriate from your business.

 

The point is, every person in your organization represents your organization, and information about that individual can usually be easily acquired.

 

So, what is a prospective employee to do? I mean first and foremost; businesses should establish and enforce strict guidelines about what their employees communicate about their professional lives over social media. You can’t and never should control their personal lives, but how they represent themselves and, in turn, your business is certainly a concern. While you are looking for the most qualified person available, you don’t want someone who will misrepresent your organization and its values.

 

The point here is, hiring the right person is more important than ever. Here are the three main reasons for making a hiring decision.

 

Capabilities: Of course, any possible employee must have ability and qualifications to do the job you are hiring that person to do. Being nice or helping a friend of a friend will do you no good in this department. This should go beyond the college degrees. What hand-on, actual experience does this person have? What has this person been educated and trained to do? And since every business is different, you need to consider the learning curve that is.

 

Value- You also need to look at what value the individual brings to the business. There are two ways of doing this. First, what is the salary or investment you are willing to make into this person? Are you getting the most expertise for your dollars? Bringing someone into the company at a fair salary is crucial. If you are trying to get someone on the cheap just because he or she is looking for a job, that person will end up leaving soon as a better offer comes along. Paying people what they are worth.

 

Also, look at their future in your business and network. Do they have expertise in other areas where your business is looking to grow? Do they have an impressive network of individuals and contact you can tap into in the future? All of these factors play into the value equation and go well beyond the current pay.

 

Cultural Fit: Finally, there needs to be a cultural fit. This has become even more important these days. A very disruptive employee can cause tremendous damage both to morale inside the organization and to customer relationships. The culture you establish will dictate who will fit in and thrive. If you allow your employees to wear jeans and t-shirts to the office and one guy shows up in a suit and tie every day, he could and might cause friction. If you foster teamwork and collaboration and your candidate is more of a lone wolf who likes to work on his own, there could be friction.

 

People spend a lot of hard hours in their work environment. If that environment is threatening or uncomfortable, you will lose good employees. You can find out a lot about a person through the interview process and through their social media accounts.

 

Hiring the right people is one of the most important decisions an organization makes, especially small businesses. Use every tool at your disposal to make sure the person you are bringing in truly will be an asset and not a liability.

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If they could walk on water they were hired...  Actually though, it was did they sound like they could do what I needed done?  I would phrase it as a try out, give them some responsibilities and then put more and always trust but verify.  I've hired people that walked in saying, can you work today?  They say ok, I say great, let's get into this project.  Taking on that first staff member is always tough and generally they are loyal to the pay check and the job, not to you, so don't take that personally when they leave (if they do.)

 

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The first thing would be no freinds or family to be hired as it's just not good for business when it doesn't work out 

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Motivation; had teenagers come in with parents, the parents would ask if we were hiring.  So the prospective employees were not motivated.  When we had someone come in and say are you hiring and would say what they would do and if they still seemed interested then we would give them a shot.  A lot of people come in thinking they would just start day 1 making candles, sorry but lets see what you have first.  Needed people to work register at front of store, could see what they do when no one was in store, if they could keep somewhat busy and not going to their personal cell phones they would be a keeper.

Keith
Owner
Pocono Candle

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My best friend has been here for over 25 years

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Hmmmm- well... at first we hired people that we meshed with- but we quickly learned just because we jive with someone doesn't mean they can deliver what we need. We're a crystal shop- we have hundreds of crystals and many of them aren't labeled (too small)- so you really need to know your stuff.

When Covid hit we pivoted to online sales and social selling Iive on Instagram- we were packing on our own (it's me and my biz partner) with our kids and significant others chipping in when needed... then it happened- a TikTok blew up and overnight we had HUNDREDS of orders. It was amazing but definitely a "be careful what you wish for moment".... all of the sudden we were underwater.We hired someone to help with fulfillment. He's still with us today... we're now transitioning him to a new role and hiring a new fulfillment specialist.

 

At this point- we're really working on having candor with our employees- laying out clear expectations and guiding them along the way. It's a fine line between micromanaging and being too hands off- its a line we have to reevaluate every day.

 

I've been reading 12 1/2 by Gary Vee- and honestly, it's really helped us with how we approach management in general- I totally recommend it. There have definitely been some moments where I cringe cause we totally got it wrong. We learn from those issues. Now we have five employees. 

 

Also- get legitimate ASAP- on the books, workers comp.. disability... we are starting a 401k this year and we will be contributing into our employees accounts that are eligible to do so.. the quicker you can become viable the better.

 

Dina

Co-Owner

Amityville Apothecary

www.shopamityvilleapothecary.com

 

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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First employee was a family friend. She actually was a fast learner and we are still ok, but there were issues. Since then we started interviewing and there's a list of questions they have to answer. 

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For me it was important to work alongside somebody who is like minded to my own beliefs. 

Somebody who would not sue me for believing different than what the mainstream wants me to think #USA

Next, they have to have common sense and be able to provide excellent customer service. 

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We had to think about what aspects of the job are teachable and what skills were necessary to already have. For example, they can learn how to work our cash register, but are they naturally good at math? I don't want to have to explain how to count money, etc. Are they motivated people? It's alright if they aren't passionate about the industry, but they have to be passionate about the customers. I have come to really love all my employees, but I want to make sure they love their job as well.

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The main thing in hiring is that only hire that person that are more skillful related to your hiring. Don't hire irrelevant person for job. Now I have hire more than 3 employ for pop slots free chips project to ensure their skill through interview.

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Hey, good luck. They tell you one thing then do something totally different. Just keep the hiring sign up because you will never find anyone that will be another you. I always ask what their plans are within the next 6 mths to 1yr and what goals do they have. I have them sign an a form stating the first mth is "At Will" and we will touch base on the productivity and. Usually I still have them and sometimes they leave. Be happy if you have someone to just open the doors lol. jk but it seems like thats what you have to look forward to. Good Luck! 

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ATTITUDE and PERSONALITY - you can always train skills, but not personality! Attitude is the most important element in the first phase - this dictates their reaction to being trained etc,. Of course for a smaller business where training for a shop doesn't force for experience and can be taught in the first month of hiring. 

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Best friend

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You will learn a lot with your first hire, you will start refining what is the ideal candidates for your business and position. A great idea is a shadow them while they are working (paid of course) to see if there are a right fit. A lot of times, you love a person during an interview, and when they start working you there not what you are looking for. 

 

@DV850  is correct! I strongly recommend having a place on your website or social media for hiring. It's good to have a list if you ever need to hire again. I use Google Forms for this and I'm able to use Google Sheets to write notes that way I don't forget details during an interview. 

 

@DLRosenberg has also amazing tips, and also recommend reading or getting audible to Gary's new book.

 

Don't stress about it either, you will eventually find that right person!

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Really great question @isabelle 

 

What we were looking for when we were first hiring 18 years ago was a lot different than what we look for now.

 

We were new to the business, so we brought on some employees from the old owner. It was great because they knew the process and the product and helped teach us a lot. But they also had some bad habits, both work and personality, that made it really tough. 

 

So then we pivoted to semi-desperation, getting people who were available the most - and again, had some bad toxic personalities that corroded our environment. It was really hard to hire so we took what we could get.

 

Over the years as our popularity expanded and our hiring process was refined, we've been getting a lot more applicants and we can be a lot more selective over who we choose to hire.


Now we look for empathy and kindness, care, actually wanting to work, and just genuinely good people. 
We also raised our minimum age from 14/15 to 18, so the caliber of people we hire is a lot better with a lot less drama. 

There are of course always still issues, but it's a lot better than it was and we can make it through the seasons without going nutso over it all.

 

So to sum up: be selective, look for good people who care that can and want to learn, and treat them well!

Pesso - he/him
Pesso's Ices & Ice Cream
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First consideration was if they had the skills to perform the job, then did they have an interest in what we do specifically, and then I considered if they felt to be a good cultural fit (a comfortable demeanor). It was kind of a balance of those 3 things.

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Skills, personality, knowledgable, and easy to talk to

Some people are great for on the floor retail, some aren't. I wanted someone willing to learn, could take direction, and also wasn't afraid to offer up suggestions. She's been with me 9 years this May.

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
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There are multiple factors involving in hiring the employ for any project. Every person has different thinking. I think that hiring is perfect in which right people fit into right place. I have hired a complete team for my GB WhatsApp Mod APK project.

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Best Answer

3 Most Important Criteria When Hiring



Hey everyone, my name is Miranda, and I am the proud owner of Miranda’s House Cleaning Service right here in Norfolk Nebraska. And today I would like to talk about the three most important criteria when hiring because bringing someone into your business is perhaps one of the most important decisions you are going to make. Every employee is a reflection of your company.

 

This is very aggravating in the brave new world of social media as people’s professional and personal lives continue to blur.  I mean there is no place to “hide” an employee anymore.  What I mean is places like Google, Facebook, LinkedIn or Twitter search can reveal a lot of information about an individual.

 

And now most professionals before meetings will do just that. I mean searching online for information about the person they are about to meet. Sometimes they do it just to put a name to a face, but more often than not they get much more information - hobbies, entertainment likes and dislikes, work and personal associates, political and religious affiliations and so on.

 

And while you cannot discriminate against people for their age, race, religion or sexual preference, you need to be discerning when it comes to their behavior and how they represent themselves and then make the decision whether it’s appropriate from your business.

 

The point is, every person in your organization represents your organization, and information about that individual can usually be easily acquired.

 

So, what is a prospective employee to do? I mean first and foremost; businesses should establish and enforce strict guidelines about what their employees communicate about their professional lives over social media. You can’t and never should control their personal lives, but how they represent themselves and, in turn, your business is certainly a concern. While you are looking for the most qualified person available, you don’t want someone who will misrepresent your organization and its values.

 

The point here is, hiring the right person is more important than ever. Here are the three main reasons for making a hiring decision.

 

Capabilities: Of course, any possible employee must have ability and qualifications to do the job you are hiring that person to do. Being nice or helping a friend of a friend will do you no good in this department. This should go beyond the college degrees. What hand-on, actual experience does this person have? What has this person been educated and trained to do? And since every business is different, you need to consider the learning curve that is.

 

Value- You also need to look at what value the individual brings to the business. There are two ways of doing this. First, what is the salary or investment you are willing to make into this person? Are you getting the most expertise for your dollars? Bringing someone into the company at a fair salary is crucial. If you are trying to get someone on the cheap just because he or she is looking for a job, that person will end up leaving soon as a better offer comes along. Paying people what they are worth.

 

Also, look at their future in your business and network. Do they have expertise in other areas where your business is looking to grow? Do they have an impressive network of individuals and contact you can tap into in the future? All of these factors play into the value equation and go well beyond the current pay.

 

Cultural Fit: Finally, there needs to be a cultural fit. This has become even more important these days. A very disruptive employee can cause tremendous damage both to morale inside the organization and to customer relationships. The culture you establish will dictate who will fit in and thrive. If you allow your employees to wear jeans and t-shirts to the office and one guy shows up in a suit and tie every day, he could and might cause friction. If you foster teamwork and collaboration and your candidate is more of a lone wolf who likes to work on his own, there could be friction.

 

People spend a lot of hard hours in their work environment. If that environment is threatening or uncomfortable, you will lose good employees. You can find out a lot about a person through the interview process and through their social media accounts.

 

Hiring the right people is one of the most important decisions an organization makes, especially small businesses. Use every tool at your disposal to make sure the person you are bringing in truly will be an asset and not a liability.

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Super Seller Alumni

Wow, @MirandasMaid 

 

Thank you so much for taking the time and effort to write out and share this amazing guide!

 

This really helped a lot to put into words what we've felt and we'll definitely keep even more of this in mind when we're hiring our next batch of employees next month!

You rock!

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
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I really tried to determine if they had integrity. I wanted to know the moment I turned away, I could trust them.  I asked lots of questions dealing with character. 

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