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aablaisdell

CBD Oils and Balms - Ok with Square?

I'm in a professional forum where we are discussing whether our Square accounts will be terminated for retailing commercially available CBD products such as the balms from CBDclinic.co or ingestible oils such as https://realscientifichempoil.com/ . 

 

To my knowledge these products contain no THC which is the psychoactive compound in cannabis, and are therefore legal. Can you please advise us on the matter?

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Admin

Re: CBD Oils and Balms - Ok with Square?

Best Answer

Update (10/3/19):

Good news, folks! We're launching an early access program to support the sale of some CBD products! 🎉

 

Generally speaking, sellers in the program can accept payments and carry items that meet the following requirements:

 

  • Hemp and hemp-derived CBD products that have less than 0.3% THC in all states excluding Idaho and South Dakota. Payment acceptance is for the US only at this time.
  • No marijuana or marijuana derived products; products that contain more than 0.3% THC, illegal drugs and products that otherwise violate Square’s Payment Terms.
  • No hemp flower.
  • Included items cannot make health claims.

 

For more details on eligibility, head over to this resource in our Support Center: Accepting Payments for CBD in Square Early Access Program.

 

👉 To complete an application form and request an invite to join, go to to www.squareup.com/solutions/cbd, then click Get Started👈

 

Thank you for your patience as we continue to work on this endeavor! We're excited to help our sellers by offering a reliable solution for CBD sales.

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Admin

Re: CBD Oils and Balms - Ok with Square?

Thanks for your post @aablaisdell, great question!

 

I'm just going to check in with our Compliance team about this and I'll post an update here as soon as I can. Thanks for your patience! 

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Admin

Re: CBD Oils and Balms - Ok with Square?

Hello again!


I asked our team about this and they confirmed that we are unable to support these kinds of products.

 

While these items may be legal, we are obligated by our agreements with the card networks and other financial institutions that limit our ability to support your business.

 

I really appreciate that you took the time to check this with us! If you have questions about your account specifically let me know and our Compliance team will be happy to reach out to you directly.

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aablaisdell

Re: CBD Oils and Balms - Ok with Square?

Thank you, I'll let my colleagues know.

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Stvnsnwdy

Re: CBD Oils and Balms - Ok with Square?

I also would like to use your company for my CBD store. Is their something in the works with the financial institutions to allow sales transactions? 

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Admin

Re: CBD Oils and Balms - Ok with Square?

Thank you for checking in, @Stvnsnwdy. We surfaced your post with our Compliance Team and we’re unable to support CBD sales at this time. Unfortunately, we’re unable to comment on any future plans for Square’s Payment Terms. Appreciate your understanding—we'll certainly announce any updates as they become available.

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badgervapes

Re: CBD Oils and Balms - Ok with Square?

Can we limit the sale of CBD products to cash only transactions when using the Square point of sale system?

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Admin

Re: CBD Oils and Balms - Ok with Square?

Hi @badgervapes, thanks for the post. To answer your question, no, we cannot support the sale of products that violate our terms of service, and that would include using Square Point of Sale to manage cash-only transactions for these products. We appreciate that you took the time to check in with us.

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vistasign

Re: CBD Oils and Balms - Ok with Square?

any update one the cbd now that it is mainstream and supported by several other cc providers? it is the end of 2018 and even amazon supports it.

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Admin

Re: CBD Oils and Balms - Ok with Square?

Hey @vistasign, thanks for weighing in with that information. I went to check for any updates, but there isn't anything that I can access and share out right now. We will definitely circle back to this post as soon as any developments come through.

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