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Can I reverse a refund?

The title of this thread has been edited from the original: Reverse a refund

I refunded the wrong client. Is there anyway I can reverse that refund?

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1 Verified Answer
Joe
Verified Answer

Re: How do I reverse return accidentally given

Hi there, @Lob - thanks for reaching out to us here on the Seller Community.

 

At this time, the only want to reverse a refund is by giving our Support Team a call. I will note that these situations are often a timely issue that need to be resolved quickly, so we recommend reaching out whenever you get a chance.

 

We look forward to hearing from you!

1 Best Answer
Super Seller

Best Answer

There is not a way to cancel a refund.  to fix giving a refund to the wrong customer you would have to charge the customer you refunded again and then refund the correct customer.

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24 REPLIES 24

Accidentally issued a refund. How do you cancel a refund?

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Admin

Hey @Noelle93!

 

Please give our Support Team a call right away. They may be able to reverse it, but no guarantees as it is very time sensitive. 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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Accidentally issued a refund. How do you cancel a refund?

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Can I reverse a refund back to my square account

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