x
Highlighted

Can I use Square Terminal to as a Printer with my Square Stand?

Hello!

 

I have a cafe where I would like order tickets to print in the kitchen and my front of house to use a square stand to take the orders. I happen to have a Square Terminal so before purchasing another printer for this, I wanted to see if I could just use the Square Terminal as my printer for order tickets only. Is this possible? Even I kept my terminal up front near the stand, that is fine but I only want to use the terminal as a printer and connect it to my stand. 

 

Thank you in advance!

Message 1 of 8
164 Views
7 REPLIES 7
Highlighted
Admin

Re: Can I use Square Terminal to as a Printer with my Square Stand?

Hi @bts9888

 

Thank you for reaching out about utilizing your Square hardware together! Unfortunately,  you cannot directly use the Terminal as a printer for your stand. There is a workaround of sorts to use Open Tickets with both devices. You would save the ticket on the Stand, then pull it up on the Terminal to close out. This would let the receipt print on the Terminal. 

 

I know it isn't ideal , but that is the closest we have to what you are looking for. 

 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 2 of 8
126 Views
Highlighted

Re: Can I use Square Terminal to as a Printer with my Square Stand?

Is the opposite possible?  During these covid days of gradual reopening I want to use my Square Terminal outside to take orders but have them print to the printer connected to my square stand (it's a standard square stand hardware kid with printer, cash drawer) --- edit: sorry I'll open a new thread, didn't mean to hijack a different thread.

Message 3 of 8
61 Views
Highlighted
Admin

Re: Can I use Square Terminal to as a Printer with my Square Stand?

Hi there again, @IceCreamStan! Thanks for chiming in here with your inquiry.

 

At this time, it is not possible have orders placed through the Terminal print on a printer connected to the Square Stand. Our Product Teams are, however, working towards expanding the abilities of both printing on the Terminal and Stand. Should this come down the pipeline, we will be sure to let you know here.


Cheers!

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 4 of 8
51 Views
Highlighted

Re: Can I use Square Terminal to as a Printer with my Square Stand?

Thanks for your reply!

 

Is there another option for how to have the unit print customer receipts outside the shop but print orders for preparation inside the shop?

 

Would this solely be a kitchen printer?  Or a wireless printer?  

 

 

Message 5 of 8
49 Views
Highlighted
Admin

Re: Can I use Square Terminal to as a Printer with my Square Stand?

Hi there, @IceCreamStan - yes, you are spot on! Using an Ethernet Kitchen printer might be your best option for remote printing. We have seen the most success with this setup. 

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 6 of 8
40 Views
Highlighted

iPad POS and Terminal working together

I am hoping to use Square for my cafe (switching from an expensive, but very customizable option).  Because of covid issues, I would like to have my staff take/input the orders into an iPad POS "Cash Register" but then have the customers use a Terminal (too many need PINs to use the tap option only) to pay.  If I use a Hub, will the Terminal pick up the transaction amount and allow the customer to complete and get a receipt if wanted?  Basically, I am trying to avoid having staff touching the Terminal to input the amount (except to wipe off) and avoid customers having to touch the iPad to input a PIN.  If this can be done, it avoids a lot of plexiglass cutting.  I can't seem to find this answer anywhere.

Message 7 of 8
26 Views
Highlighted
Admin

Re: iPad POS and Terminal working together

Hey @Fernwood,

 

I moved your post to a relevant thread where another seller was asking about using the Stand and Terminal together.

 

With them both being standalone POS systems there really isn't a smooth way to make them run together the way you're looking to do here. The iPad can't communicate directly with the Terminal to print off of. 

 

@Isabelle_ provided some information about with using Open Tickets but I'm not sure if that'll work exactly how you're wanting it to here. 

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 8 of 8
12 Views