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Can I use Square on a laptop or computer instead of a moblie device?

The title of this post has been edited from the original: Can I use Square on my laptop instead of a moblie device?

 

Hi - I am trying to find out the answer to a question below:

Can I use Square on my laptop instead of a mobile device and plug the reader into the microphone? If so, how do I download the app on my laptop? It is not an Apple product.

 

Thanks!

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Admin

Best Answer

Update: You can now accept in-person payments from a computer with Virtual Terminal and the magstripe reader🎉

 

Currently, this is available for Apple computers and Chromebooks. PC compatibility is not supported at this time, but we'll update this thread if that changes in the future. To see video of how to set up Virtual Terminal with the magstripe reader, and to read step-by-step instructions check out this Product Update thread: Swipe In-Person Payments from your Computer.

 

This post was updated in October 2020 by a moderator.

Helen

Seller Community Manager, Square

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Super Seller

The Square POS app does not work on a computer and the Square swiper doesn't work on a computer either.  You can run credit cards manually when logged into your Square Dashboard.  

 

Read more about virtual terminal here.  https://squareup.com/help/us/en/article/5807-virtual-terminal

Message 2 of 111
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Sure you can. You have to use an android emulator like blue stacks. Then you can download the POS app and use your PC just like your phone. But unless you have a touch screen or a digital signature pad your customer can't sign.

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I would like to have this option also.  It is easier to look at my computer more than my phone.  Do you think there will be an app for the laptops too sometime soon?  I run on a Mac.

If we type in the sales, then we get charged more by you than if we swipe them right?

 

Thank you

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Admin

Hey @Photor1 - Unfortunately, there is no news on if or when we might have laptop compatibility at the moment. In the meantime, we recommend using a tablet (Apple or Android) with a larger screen if the issue is visibility. Check out our compatibility list to see which devices work with our app.

Puka - She/Her
Seller Community UX Designer
Message 5 of 111
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Admin

Best Answer

Update: You can now accept in-person payments from a computer with Virtual Terminal and the magstripe reader🎉

 

Currently, this is available for Apple computers and Chromebooks. PC compatibility is not supported at this time, but we'll update this thread if that changes in the future. To see video of how to set up Virtual Terminal with the magstripe reader, and to read step-by-step instructions check out this Product Update thread: Swipe In-Person Payments from your Computer.

 

This post was updated in October 2020 by a moderator.

Helen

Seller Community Manager, Square

Did you find help in the Seller Community? Mark a Best Answer to help others!
Find step-by-step help in our Support Center

View Best Answer >

Message 6 of 111
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Business owners have been asking for Square readers to be supported on Windows for over 5 years now, and Square still does not support it. That is very unfortunate. 

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Agreed!  I run a computer sales and service store and it would be much handier to have my computer be able to use the Square chip card reader as that is what I use at my checkout desk.  I have been looking forward to PC compatibility for over five years, as you mentioned, but as yet Square hasn't bothered to accomplish it.

 

Failure to do so in that amount of time tells me that they are not even bothering to look into it.  They are effectively and quite directly ignoring and insulting a large number of their users and even more of their potential users.  That is a bad business decision and makes me realize that it is probably time to consider other options.

Message 8 of 111
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Square Community Moderator

Hi @Trali - thanks for reaching out to us here on the Seller Community.

 

A little context from the Square perspective: We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business. What one business may see as a game-changer, the exact opposite or opposing setting or feature is requested from another Seller.

These requests also span an array of different aspects of our products; some are more major, while some are periphery features. Our Product Teams do have a road-map for future additions to our offering, but the nature of our work includes trial, error, and set-backs. So sharing a timeline would be far from accurate and more than likely cause more confusion and angst. 

We understand that it might be difficult waiting for something to be built out, but our engineers are working on various different requests brought up by our sellers, and working with Apple, Google, and our other partners in order to approve these changes and be able to push them out in future updates.

Joe
Community Moderator, Square
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@Joe, I thank you for keeping an eye on the community forum as a Community Moderator and for sending replies to posts from those in the user community.  Having said that, however, I wish to address your reply to me.

 

A little context from the community perspective: We, your users and the ones who pay for your service to exist, have been asking for a single feature for five years.  That is the ability to use your devices on Windows-based machines.  Failure to do so shows a lack of support and respect for your users.  Being someone who has been in the software programming field for decades, I can tell you that if someone at Square were to set his mind to it, he could develop a driver for your chip reader to interface with Windows 10 quite easily, especially if done through the already-available Bluetooth functionality within the chip reader.  It would not require development of a new hardware product or reinvention of the wheel.  Just make a driver for what already exists.

 

As for the POS interface applet, while that would take slightly more time to redesign from a touchscreen smartphone/tablet interface to a mouse-based Windows interface, it would not be overwhelmingly impossible to make happen in fairly short order, certainly much less time than five years.  As I am sure we both know, much of the source code that is used in the current applet would port over to the Windows world with very little (if any) tweaking.

 

I appreciate that Square works with Apple, Google, and "other partners" but that has nothing to do with the issue at hand.  On the major contract side of the house, I work with plenty of others as well (State Farm, Bank of America, Farm Bureau, various state and federal agencies, utility companies, and much more just to toss around some big names as you have) but I do not let something that is requested by such a large community fall by the wayside for years on end.  If there is something for which a large constituency of my user community is clamoring, I address it.  I am but one man but I still take the time to address such issues and make them available to that community.  Square, as we all know, is much more expansive and has a much larger team to support its users.  It could easily find and devote the resources to answer such a simple request if it cared enough to do so.

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how and when is there going to be a Square app that can be downloaded onto a Macbook please?  Apple only allows for iphones and ipads?!

Message 11 of 111
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Square Community Moderator

I don't think an app for laptops is in talks for the near future. As always, we'll let you know if anything changes. 

 

@StuffForRuff

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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This reply was created from merging an existing thread: how do I process a payment on my iMac

 

I'd like the ability to process a payment with my Macbook Pro. How do I go about this?

Thanks, Alan

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Admin

Good news Alan! As of this summer you can use Virtual Terminal to manually enter card information to your MacBook to process a payment — or you can use Virtual Terminal with the Square magstripe reader to process a payment

 

Helen

Seller Community Manager, Square

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Message 14 of 111
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Good Morining!  I'm wanting to use a new iMac, with Square POS.  How would I accept credit cards and not have to pay a manual entry fee?

 

I don't see that the contactless reader works with anything other than mobile devices and Square Register.

 

Talk to me!

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you can use the magnetic swiper.  The virtual terminal isn't a full-featured POS but is handy to take one time payments.

 

here's a help article about it https://squareup.com/help/us/en/article/5807-get-started-with-virtual-terminal

 

and here's a video.

 

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Can Square be connected to a computer?  I rarely see a credit card

Message 17 of 111
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You can use the Square Dashboard online in a browser to accept cards in "Virtual Terminal".  It's not as robust as using the Square POS app but it will get the job done for accepting payments. Currently, Square's readers are not compatible with computers. 

 

https://squareup.com/help/us/en/article/5807-virtual-terminal

 

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Square

@VanKalkerFarms - Thanks for helping out with this one! 

 

@naplesportraits - Kudos on your first post! We're happy to have you in the community. 👐🏻  Just as a follow up, our Square Readers won't work with a desktop or laptop computer, but this is a popular feature request we hear. You can use our reader with most Android and iOS devices though. Also, since VanKalkerFarm's response answered your question, would you mind marking it as "Best Answer"? It will help the community find the same question more easily. Thanks!


Sean
he/him/his
Product Manager | Square, Inc.
Message 19 of 111
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So if its a popular request from 2016 where is the card reader for pc.

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Admin

Hi @Monsoon - This feature is currently available for Apple computers and Chromebooks with the magstripe reader. You can learn more at Virtual Terminal: Swipe In-Person Payments From Your Computer. No PC compatibility at this time, but we'll update this thread if that changes in the future.

Puka - She/Her
Seller Community UX Designer
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