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Concretewally
08-01-2019
01:18 PM
Can a customer who has already paid an invoice cancel their payment?
The title of this thread has been edited from the original: Imvoices already paid
Can a customer who has already paid an invoice cancel payment
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1 REPLY 1
Hello @Concretewally !
Technically, yes. They can cancel the payment by contesting the charge with their card issuer. This will trigger a chargeback with Square, and Square will reach out to you for more information. It isn't an automatic withdrawal of the funds from your account, but don't be surprised if Square holds those funds while the dispute is happening.
There isn't a way for them to cancel a payment otherwise as far as I know.
Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
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