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BKWST
07-24-2018
09:05 AM
Can you add add customers who visited once over 12 months ago to the Reachable group?
This reply was created from another post: Square Marketing Update - Expanded Reachable Customers List and Pricing Structure
Is it possible to adjust the list to include those who visited once beyond the 12 month window?
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1 REPLY 1
Hey @BKWST! I moved your post here to a new thread so I can reply with more detail!
There isn't a preset group for customers who only visited once over 12 months ago but you could use the Filters in your Customer Directory to see the your customers who visited over a year ago:
- Click Filter in the upper right > select Visit Frequency.
- Set the minimum visits to 1 in the last 2 years.
- Check the box next to each customer that lasted visited 'A year ago'. (Or click on Last Visited at the top of the column to sort the list by date.)
- Click Add to Group to create a new group, or add those customers to an existing group.
You could also use the filter Last Visited to see all customers who last visited a year ago (no matter how frequently) and then repeat steps 3 and 4.
See the screenshot below for more filter options!
️ Helen
Seller Community Manager
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