As VanKalkerFarms answer states, Point of Sale is not compatible with standard desktop printers at this time. A possible solution might be to view your receipts on your online Dashboard after the transaction is complete and you can print them from there on a desktop printer.
Just click the Transaction and the Receipt will preview on the right-hand side. At the bottom, you'll see the receipt number (ex: Receipt #H8R5). Click that and it will show you the digital version of the receipt. From there you're good to print on the standard 8x11 printer paper.
*Note: We have had some Sellers complain about the receipts printing over too many pages when they want it to only print on one. The trick is to reduce the scale of the image within your printing options until it fits. (see screenshot)
Please let us know if you have any further questions!
Square Point of Sale only works with receipt printers, not desktop models like an inkjet or laserjet.
if you use the Square stand
if you don't use square stand or do use the square stand but don't want USB printers and cash drawers (they are more expensive)
those are the 2 items I have 3 sets of that work great.
Just wondering is anyone has gotten any other cheaper receipt printers to work? The ones that are on the supported list are so expensive.
This reply was created from merging an existing thread: Has anyone gotten a cheaper non supported receipt printer to work?
@knotz I've moved your post to this thread discussing hardware alternatives. Are you using an iOS or Android device?
As Sean mentioned we are constantly on the look out for more affordable solutions but the supported hardware we list is tested and configured to work with Square Point of Sale.
In the meantime you might find a bargain for a supported printer on Amazon/eBay.
So ive tried every work around i can find on the internet and all to no avail.
The supported square receipt printers are unecessarily overpriced.
A simple print button on the tablet application would allow us to connect to a local or network printer and print the same form data. Why is this still impossible? Why can we still not utilize our desktop or local printers to print receipt data from the app?
It is a simple process all I can think is that square gets a percentage of royalties from their supported printer sales and thats why they are locking everything down to these ridiculously overpriced pieces of equipment.
Im on the verge of just going with another pos system as this is unecessarily convoluted.
Hi @McNabbGames — I went ahead and combined your thread with another seller's who had a similar question. I can assure you that we're always looking into more affordable hardware options for our sellers. As for the technical explanation, from my limited understanding (I'm not an engineer), each printer manufacturer has a specific driver for their hardware, and since manufacturers don't build printer drivers for Square Point of Sale, we would have to build one for each printer model - which is something we don't have the bandwidth to do.
The printer that Square supports is one of the largest used brands in the receipt printer market. They are not getting kickbacks on printers as the printers are sold by hundreds of places including Amazon, and the buyer doesn't know you are buying it to print with Square as the printer is also used by 100s of other POS systems. More printer options would always be better, but as this is one of the industry standard printers it only makes sense they support it.
A printer costs money and is an investment in your business. It currently is about $200 on amazon and we have had 3 printers for 4 years now and they are still going strong 50,000+ receipts later.
But my point is that an adding machine paper-receipt looks unprofessional in some businesses. An inexpensive ink jet or better, a multitasking network office printer that is already in use would make a LOT more sense for me. I'm sure they are robust and work fine, they just don't suit my business and I don't like being so limited in the TYPE of printer I can use.