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Customer Information

Is there any way possible to see a customers name associated with a card when manually entering the card such as a phone sale? I have someone who has ordered 3 days in a row and I’m getting leery. I’d like to verify the card matches the customer information we received.

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Square Community Moderator

Hi there, @Cbgarage_72 👋 Thanks for reaching out and asking your question here on the Community! We are happy to have you.

 

This resource regarding capturing customer information might helpful here. As you can see, the cardholder’s name associated with a purchase is only available for transactions where the payment card was swiped or inserted using the latest version of the Square Reader.

 

Let me know if you have any remaining questions! I am here to help.

 

 

 

 

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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