x
Beta Member

Delivery fees not automatically populating cart

I have distance-based delivery fees set in my fulfillment section, but it is not automatically adding the fees upon checkout. I don't know what step I might be missing.

209 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hi there, @frostedbakery 👋 Thanks for reaching out to the Seller Community with your question.

 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and delivery settings with you. Any urgent, billing, or other account-specific questions should be submitted to our Support Team via phone or email.

 

The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real time. If you haven't already, please reach out directly by logging into your Square account and heading here.

 

Please let me know if you happen to have any trouble connecting with our Support Team 🙂

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
161 Views
Message 2 of 2
Report