Hey @WenElleFashion. It sounds like you're using Square's API. If that's the case, you are able to see customers attributed to a transaction with the API by passing the customer_id (https://docs.connect.squareup.com/api/connect/v2#endpoint-charge) parameter to the Charge endpoint (https://docs.connect.squareup.com/api/connect/v2#endpoint-charge).
Before you can attach a customer_id to a transaction, you'll need to use the CreateCustomer endpoint (https://docs.connect.squareup.com/api/connect/v2#endpoint-createcustomer) to generate a customer_id.
Additionally, customers in your Dashboard that are created automatically are visible with the SearchCustomers endpoint (https://docs.connect.squareup.com/api/connect/v2#endpoint-searchcustomers). These customers are labeled as Instant Profiles. Square automatically builds profiles for your customers based on their engagement with your business (i.e. information pulled from their credit/debit card).
If you're not using the API can you let me know which eCommerce integration you're using or share a bit more information about your set up?
️ Helen
Seller Community Manager
