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Jesspick26

How can I add a gift card to an invoice?

I purchased gift cards to use and mail to people who purchase one. I do payment through invoices and rarely do sales using my phone/card reader. I've figured out how to activate a gift card with doing an in person sale but I'm having trouble figuring out how to apply a gift card to an invoice. I'm hoping there's a way because I have a lot of out of state customers who would like the option to use a gift card and receive it with their order in the mail.

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3 Replies
Admin

Re: How can I add a gift card to an invoice?

Hi there, 

 

At this time, you can’t use a Square Seller's gift card to pay a Square Invoice.

 

This is a pretty popular request, and we’re working to improve invoices based on feedback from our customers, so I’ll be sharing this request with our product team.

 

As a workaround, you can apply the balance of the gift card to the outstanding invoice by applying a discount, or by resending a new invoice to your customer all together. 

Message 2 of 4
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ejm

Re: How can I add a gift card to an invoice?

If I use a discount instead applying the gift card how does this effect the taxable total of the sale?  Can I add a discount to not effect the tax?

Message 3 of 4
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Admin

Re: How can I add a gift card to an invoice?

@ejm If you apply a discount to an invoices the sales tax will be calculated on the amount of the sale after the discount.

 

So if you create an invoice for $20 and then apply a 10% discount, taxes will be applied to the subtotal $18.

 

I hope this answers your question but please let me know if there's anything else I can clarify! 

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