x

How can I add a "convenience fee" to Invoices?

[The title of this thread has been edited from the original: adding a "convenience fee" line item]

 

It would be great to be able to send and invoice with a convenience fee percentage.

A lot of locations charge a convenience fee for taking a credit card.  This would give customers the option to send in a payment or to use a card.  For the merchant it would help offset the costs of accepting credit cards. 

1,478 Views
Message 1 of 4
Report
3 REPLIES 3
Admin

Hi @usa

 

It sounds like you're referring to adding a surcharge to your Invoices and payments. 

 

While we can't advise on surcharges, here is a thread where other sellers have written about what they've done to add a convenience fee, or surcharge to their sales. 

 

We suggest talking to a tax or legal professional for guidance on whether surcharges are permitted in your area. If decide to apply a surcharge or convenience fee, it is your responsibility to meet all legal and card network requirements. You can learn more about surcharges here

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
1,425 Views
Message 2 of 4
Report

Hello, I run a mental health counseling practice and accept credit cards in-person from clients.  I add a surcharge to these in-person transactions to cover the processing fee I'm charged by Square.  I do not accept debit cards, because my understanding is that I cannot legally add a surcharge to debit card transactions.

 

There are some instances (no-shows, client forgets to bring a payment method, etc.) wherein I need to send my clients an invoice and have them pay later (not in-person).  For these cases, is there a way for Square to require them to pay by credit card (and not debit card?).  If not, I would need to leave the surcharge off the invoice, and for a variety of reasons, I don't want to do that.

1,306 Views
Message 3 of 4
Report
Admin

Hi @ryanlh. Thanks for posting here in the Community!

 

Take a peek at @isabelle's answer above. You'll want to check with a tax professional to see if you're able to add a surcharge to your transactions. There are different laws for different states around surcharges.

 

In regards to the second part of your question, there isn't a way to require a credit card over a debit card (or vice versa.)

 

Bea_
Beta Community Manager, Square
Join the Beta Community
Evaluate | Influence | Engage
1,254 Views
Message 4 of 4
Report