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How do I collect emails for Square marketing?

The title of this thread has been edited from the original: Square marketing

Does the emails that are collected via credit card transactions feed square marketing ir do I have to collect the emails?

Message 1 of 13
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Super Seller

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those emails do go toward your marketing, but I would collect them separately too with the email collection feature.  those collected via receipt screen you don't have access to, only Square does, but if you collect them with email collection then you have access to the data and can export it if you wish.

 

https://squareup.com/help/us/en/article/5976-get-started-with-email-collection-tools

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Message 2 of 13
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Super Seller

Best Answer

those emails do go toward your marketing, but I would collect them separately too with the email collection feature.  those collected via receipt screen you don't have access to, only Square does, but if you collect them with email collection then you have access to the data and can export it if you wish.

 

https://squareup.com/help/us/en/article/5976-get-started-with-email-collection-tools

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Message 2 of 13
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I am new to square marketing.  I have developed a website through my dashboard and put in an email request form on my web page.  I put in a practice email into the form on the web page but How do I find any new emails generated by this?   Where do I view these new email address, How do I get a name attached to these new emails?  Is there a tutorial/ letter associated to this?   

Message 3 of 13
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Square Community Moderator

Hi @gouvgolf,

 

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Ashley C
Community Moderator, Square
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Message 4 of 13
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Beta Member

I feel like I am going crazy, because this seems so obvious and maybe I am missing something. I created a "newsletter signup" online to attract a specific audience who have the link. I want to be able to send them exclusive discounts and updates based on this specific email sign up...but it doesnt automatically create a customer list in square marketing?! Like, I have to export from square online, and import to a new customer group in marketing? AND I will have to update this manually anytime someone new signs up? This cant be right can it? 

Message 5 of 13
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Square Community Moderator

Hey @mikeysal

 

Before I jump into this, are you using Square's email collection embed form or a third party's collection form? 

Nika_S
Community Moderator, Square
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Message 6 of 13
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Beta Member

Square online to capture, square marketing to send newsletter.

Message 7 of 13
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Hello! Did this get answered? I'm trying to figure out how the newsletter campaigns work as well!

Message 8 of 13
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I would like to know the same thing. I want to have different sign-up forms for people interested in different products. Then I want to email those groups individually. Is there a way to create an online sign up that is added to a certain group?

Message 9 of 13
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Square Community Moderator

Hey there, @PeardaleFarm

 

There is an option to customize the hosted sign up page and the embedded sign up form (to an extent). 

 

Unfortunately, there isn't an option to create and save different versions of the page. Any sorting would have to be done on the back end, manually. 

 

Or you can filter the Customer Directory and create a "Smart Group" based on the Items filter. 

 

The whole feature you're asking about would be a Feature Request for our Product Team. I would be able to tag this internally, so it will get to them. 

 

Appreciate you taking the time to ask about this and providing feedback. 

Kassi
Community Moderator, Square
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Message 10 of 13
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Hi,

 

I can't find where the emails go once someone completes the pop up to stay in touch. Where are the newsletter email subscribers going so I can generate a list. Thanks.

Message 11 of 13
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Hi there, @TKRich 👋

 

Customers who sign up for your mailing list will be reflected in the Collected Emails group of your Customer Directory.

 

P.S. Welcome to the Seller Community 

Valentina
Community Moderator, Square
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Message 12 of 13
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Thank you. I sent a few test emails and didn't see them. it must take a day to populate and add to the list. Thank you so much.

Message 13 of 13
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