How do I redeem the $10 for the free magstripe reader?

[Garrettreta]

[The title of this thread has been edited from the original: How to apply my coupon for $10]

When I purchased my square at target it said that I get $10 back! Can you help with that 

[JB_Potter]

I have my settings set to manual transfers. But the $10 never showed up in my Square account balance

[Ria]

Have you already used the redemption code found in the packaging of your reader on here? 

[littleculturala]

Hello,

I tried inputting my redemption code in order to receive my $10 I spent buying the square. However, I do not see a link to put the redemption code. 

[isabelle]

Hey @littleculturala.

Sorry to hear you're having trouble redeeming the $10 after purchasing a Magstripe Reader. Please take a look at my comment above for where to enter the code. I hope this helps. If not, let me know! 

[Jerryc]

I bought a square at staples I was told I can input that into my profile for a refund.   Where do I input that? 

Jerry

[Joe]

Hi there, @Jerryc 👋 Thanks for reaching out!

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding redemption codes - this will help for recording keeping on our end.

You can enter your Square redemption code here. Cheers!

[SympliFi]

I received my Square reader, but do not see the redemption code. I ordered it from Square directly

[ashc]

Hey @SympliFi,

Redemption codes only come in the packaging for readers you buy in store.

If you ordered one on the website- you would of had to check out for it a certain way through your brand new account and under > Account & Settings on the Dashboard.

If this is your first reader with us- please contact our direct CS team for reimbursement. 

[FedexGirl]

I tried to enter my codes but the response for both of my codes were: I have already redeemed them. I Just opened the package! I bought these readers BECAUSE of the money back! Some one needs to contact me immediately please 

[JustinC]

Sorry for the trouble. We don't schedule outbound calls here from the Community but our CS will help. Reach out to them with the redemption code and a screenshot of your receipt so they apply the codes to your account manually. 

@FedexGirl

[Kenzie3]

I have looked all over and typed in every number on the box? Help!!

[ashc]

Hi @Kenzie3,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

This only pertains to the magstripe reader also.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

[Con]

How can I redeem the $10 coupon from my dashboard? I've been at square.com/redeem and ever since the first time it response with "this code is invalid or has been used".  I bought a Square reader at Best Buy. If I can mail my coupon to you (that was included inside my box when I purchased it) what is the address that I mail it to? The Market street address in CA?

[JustinC]

No need to mail it. Just reach out to CS with the code and proof of purchase. They'll manually redeem it for you.

@Con