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How do you reverse a receipt from a Purchase Order that was received by mistake?
I'm new to Square for Retail and I accidentally received some items on a Purchase Order that were actually backordered and now cancelled from the order by the vendor. Can anyone tell me how to reverse those items from my invetory?
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Square for Retail
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Hello @Purdystyle. If you received a Purchase Order by mistake you can follow these steps to reverse it:
- Sign in to your online Dashboard > navigate to the Items tab.
- Click Inventory Management > Purchase Orders.
- Select Received Purchase Orders > click Edit Order > change the received quantity to 0 > click Save.
If you have any questions about this reply here to let me know!
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Hi @Helen -
Has this feature been removed? When I click Inventory Management > Purchase Orders, I do not have access to Received Purchase Orders. Can you help?
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@Trish_Yarn, Jumping in for @Helen 🙂
Sorry for the confusion. You're right - you won't see Received Orders. Instead, click the PO listed under Archived Orders. From the PO details page, you'll see an Edit Order button.
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I don't see how I can un-receive an item when I follow your directions. It looks like the only thing I can edit is to add tax and/or a fee. Am I missing something?
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